Terms and Conditions

Last updated 19 August 2025

1. Introduction

(a) ScriptoAI Trading Pty Ltd (ACN 667 834 862) is referred to in these Terms and Conditions as Scripto or Scripto AI or ScriptoAI “we”, “us”, “our” and similar.
(b) We provide SaaS access to occupational therapy and allied health related Applications (Services).
(c) The website at scripto.com.au and the Software hosted at scripto.com.au/application (collectively, the “Platform”) are owned and/or operated by us.
(d) By accessing the Website and/or Software; providing us with any material or information, via the Website and/or Software, email, telephone or otherwise; or engaging us to provide the Services, you are agreeing to these Terms and Conditions.
(e) We reserve the right to change these Terms and Conditions without giving you any explanation or justification for such change.
(f) We will take reasonable steps to notify you of such changes, by posting the amended Terms and Conditions on our Website. By accessing the Website and/or Software; providing us with any material or information, via the Website and/or Software, email, telephone or otherwise; or engaging us to provide any Services following any amendments you agree to be bound by the amended Terms and Conditions. We suggest that each time you access our Website or Software you read the Terms and Conditions.

2. Website and Software Terms and Conditions

2.1 Use of the Website and Software

(b) All logos, brand names and service names that identify us are our copyright works and/or our trade marks. All articles, blogs, biographies and other information on this Website and Software are our copyright works, unless otherwise specified. All other copyright works and/or trade marks on this Website and Software are the property of their respective owners. We reserve all intellectual property rights, including, but not limited to, copyright and trade mark rights in all material published on this Website and Software or given to you by us in the course of providing the services (Material). You must obtain written permission before using any Material. Any unauthorised use of Material may violate contractual, copyright, trade mark and other rights or legal protections and could result in criminal or civil penalties.

(c) Except for the limited use set out in clause 2.1(d) you may not use the Website and/or Software or the Material, for any purpose. We reserve the right to serve you with notice if we discover that you are involved in:

(i) reproduction of the Material in any material form;
(ii) distribution of the Material in any material form;
(iii) selling of the Material in any material form;
(iv) re-transmission of the Material by any medium of communication;
(v) storing the Material in any storage media;
(vi) uploading or reposting the Material to any other site on the Internet;
(vii) modifying or copying the layout of the Website and/or Software;
(viii) modifying or copying any computer software or code contained in the Website and/or Software;
(ix) “framing” the Material on the Website with other material on any other Website;
(x) reformatting the Website and/or Software or any of the Material on the Website and/or Software;
(xi) metatag or mirroring of the Website and/or Software; and
(xii) using data mining robots or other extraction tools in relation to the Website and/or Software.

The above are unlawful in any jurisdiction and are specifically prohibited by these Terms and Conditions.

(d) Despite the above restrictions on use of the material on the Website and Software, you may download Material from the Website or Software for your personal non-commercial use provided you do not remove any copyright and trademark notices contained on the Material.

2.2 Links to Other Websites

(a) This Website contains links to sites on the Internet owned and operated by third parties and which are not under our control.
(b) In relation to the other sites on the Internet, which are linked to the Website, we:
(i) provide the links to other sites as a convenience to you and the existence of a link to other sites does not imply any endorsement, support or sponsorship by us of the operator of that linked site nor of the information and/or products or services and/or content of the linked site; and
(ii) take no responsibility for the content and material or maintenance of any linked site; and
(iii) take no responsibility for the privacy compliance by any linked site, and in particular note that we are not responsible for how the owners and operators of any linked site collect, use or disclose your personal information, so it is important to familiarise yourself with their privacy policies before accessing or using them or providing them with your personal information (which they may collect through the use of cookies) when you visit them.

(c) This Website may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
(d) You may link our Website with our consent. Any such linking will be entirely your responsibility and at your expense. By linking, you must not alter any of our Website’s contents including any intellectual property notices and you must not frame or reformat any of our pages, files, images, text or other materials.

2.3 Information

(a) We endeavour to ensure that details, descriptions, images and prices of services appearing on the Website and Software are correct at the time when the relevant information is entered onto the system.
(b) Subject to the Australian Consumer Laws, to the full extent permitted by law we disclaim any and all warranties, express or implied, regarding the accuracy, reliability, timeliness or otherwise of any information contained or referred to on the Website and/or Software or of any linked sites.
(c) We may remove any material or information, including but not limited to links to other sites on the Internet, at any time without giving any notice, explanation or justification for removing the material or information.
(d) Subject to Australian Consumer Laws, we will not be liable under any circumstances for any loss of profits or any damages of any kind recognised by law (even if we have been advised of the possibility of such loss of profits or damages) which are the consequence of:

(i) Any inaccuracy of any information or material on the Website and/or Software or any linked sites;
(ii) Our removal of any information or material from the Website and/or Software or any linked sites;
(iii) You or any other party acting, or failing to act, on any information contained on or referred to on the Website and/or Software or any of the linked sites; and
(iv) You using or acquiring, or your inability to use or acquire, any service or product contained or referred to on the Website and/or Software or any linked sites.

2.4 Viruses, Interruptions, Errors and Defects

(a) We do not warrant, guarantee, or make any representation that:

(i) the Website and/or the Software, or the server that makes the Website and/or the Software available on the Internet are free of software viruses, trojans, worms, logic bombs or other malware or material which is malicious or technologically harmful;
(ii) the functions contained in any software contained on the Website and/or Software will operate uninterrupted or are error-free; or
(iii) errors, defects or omissions in the Website and/or Software will be corrected.

(b) Subject to Australian Consumer Laws, we are not liable to you for:

(i) any viruses, trojans, worms, logic bombs or other malware or material which is malicious or technologically harmful and that may affect your computer software or hardware or otherwise affect you as a consequence of you accessing the Website and/or Software;
(ii) interruptions, including delays to or cessation of access to the Website and/or Software or linked sites;
(iii) errors, defects or omissions in the Website, or linked sites on the Internet; or
(iv) defamatory, offensive or illegal conduct of any user of the Website and/or Software,
whether caused through our negligence or the negligence of our employees, independent contractors or agents, or through any other cause.

(c) You agree to accept the full cost of any necessary repair, correction and maintenance of any of your computer software or hardware, which may be necessary as a consequence of you accessing the Website and/or Software.

2.5 Uploading Material or Information

(a) You represent and warrant in relation to any material or information you upload to the Website and/or Software that:
(i) You are authorised to provide the material or information in accordance with these Terms and Conditions;
(ii) The material or information:

is accurate and complete;
is not offensive or illegal;
is not defamatory or a malicious falsehood in relation to any product, service, person or corporation;
is not third party confidential information;
is not the “passing off” of any product or service, is not misleading or deceptive, and does not constitute unfair competition;
does not infringe any intellectual property right including, but not limited to copyright and trade mark rights;
does not infringe any legislation or regulations of the Commonwealth of Australia (including, but not limited to, the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law (ACL)) and the State of Queensland and any other parliament competent to legislate in relation to the Website or any law in any country where the material or information is or will be available electronically to users of the Website; and
does not otherwise infringe upon the contractual or common law rights of any person or corporation.

(b) By uploading any material that is protected by intellectual property rights including, but not limited to, copyright and trade mark rights on to the Website and/or Software, you are granting us a perpetual, non-exclusive, transferrable and payment-free licence throughout the world to:

(i) reproduce, use and exploit the intellectual property to the full extent permitted by intellectual property law in any jurisdiction in which the Website and/or Software is available to users; and
(ii) allow us to sub-licence others the same rights granted to us in clause 2.5(b)(i) above.

(c) You consent, and warrant that you have obtained all relevant third party consents, to a breach by us, any transferee, or any licensee or other person authorised by us to use the intellectual property, of any Moral Rights in any copyright in the intellectual property and waive the right to, and warrant that you have obtained all necessary third party waivers of the right to, take any action against us, any transferee, or any licensee or other person authorised by us to use the intellectual property for such breach of any moral rights in any copyright in the intellectual property.
(d) You consent to us emailing you at any email address you provide to us, or telephoning you on any phone number you provide to us, and you have taken steps to ensure that it is safe for you to be contacted by us via these means.
(e) You acknowledge that the Services provided by us may be affected by the information you provide to us. We will not be liable for any advice that is incorrect due to your failure to provide accurate and complete information.

2.6 Limit of Liability

(a) We and our respective officers, employees and agents have no liability for any costs, losses or damages of any kind, which you may incur, arising whether directly or indirectly. This applies:

(i) in relation to or in connection with any material or information supplied in respect of advertising on this Website and/or Software;
(ii) as a consequence of removing any material or information from this Website and/or Software.

(b) We may terminate access to the Website and/or Software at any time without giving any explanation or justification for the termination of access, and we have no liability for any costs, losses or damages of any kind arising as a consequence of terminating access to the Website and/or Software.

2.7 Indemnity

You will at all times indemnify and keep indemnified us and our respective officers, employees and agents (Those Indemnified) from and against any loss (including reasonable legal costs and expenses) or liability incurred by any of Those Indemnified arising from any claim, demand, suit, action or proceeding by any person against any of Those Indemnified where such loss or liability arose out of, in connection with or in respect of:
(a) any breach of these Terms and Conditions by you; and
(b) publication, distribution or use of the material or information or intellectual property supplied by you.

3. General

3.1 Promotional Offers and Discounts

From time to time, Scripto may offer promotional discounts, coupon codes, or special pricing to customers.
(a) All promotional offers are subject to the following conditions:

Discounts apply only to the specific plan and billing cycle selected at time of redemption
Discounts continue through automatic renewals of the same plan and billing cycle
Discounts automatically terminate upon plan changes, upgrades, or downgrades or changes to the billing cycle
Promotional rates do not carry forward through platform rebuilds, or migrations

(b) Scripto reserves the right to modify discount rates or terminate promotional offers at any time with reasonable notice
(c) Promotional offers cannot be combined with other discounts unless expressly stated.
(d) Scripto reserves the right to verify eligibility for promotional offers and may revoke access for misuse.
(e) These promotional terms form part of your agreement with Scripto when you redeem any promotional offer.

3.2 Waiver

Our failure to exercise or enforce any right or provision of the Terms for Customers shall not constitute a waiver of such right or provision.

3.3 Events Beyond our Reasonable Control

We will not be held responsible for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

3.4 Severance

If any part of these Terms and Conditions are found to be void, unlawful, or unenforceable then that part will be deemed to be severable from the balance of these Terms and Conditions and the severed part will not affect the validity and enforceability of any remaining provisions.

3.5 Dispute resolution

The parties agree to make reasonable attempts to resolve all disputes relating to these Terms and Conditions via direct communication at first instance. In the event that the parties are unable to resolve any dispute via direct communication, the parties agree to attempt to resolve the dispute with the assistance of a Queensland Law Society accredited mediator, with the cost of mediation to be split equally between the parties.

3.6 Jurisdiction

(a) These Terms and Conditions will be governed by and interpreted in accordance with the laws of Queensland, Australia, without giving effect to any principles of conflicts of laws.
(b) You agree to the jurisdiction of the courts of Queensland, Australia to determine any dispute arising out of these Terms and Conditions.